Job Summary:
James Lee House is a Lifehouse (supported housing) designated to support up to 54 adults (18 years and over) who are experiencing homelessness and the difficulties and complexities with this.
We are looking to recruit a Support Worker who is motivated, experienced, and empathetic to assist with the delivery of high-quality support programmes promoting client choice and control, to ensure a positive and sustainable move to future accommodation.
Key Responsibilities:
1. Understand and work within the Mission and Values of The Salvation Army.
2. Support the Spiritual Programme running within the service where required.
3. Respect the diversity of other people’s culture, faith and practice.
4. To promote client choice by working as part of a team in supporting the Support Team to deliver a range of in-house support provisions which clients can opt into, and which are designed to achieve successful housing-related support outcomes.
5. Work in line with all relevant legislation and guidelines to protect clients, colleagues, staff and visitors from any abuse, accident, or injury.
6. Maintaining and developing day-to-day office duties and providing administrative support.
7. The Support Worker will complete any other duties as could be reasonably expected of someone in the fulfilment of this role.
Successful candidate will have:
8. Respect, Compassion, Motivation, flexibility and commitment
9. Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients
10. The ability to take the lead and make decisions
11. Ability to work in busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure
12. Good verbal and written communication skills and proficiency in range of IT Packages including Microsoft
13. Work shifts, unsociable hours, weekend/bank holiday work