Job Description
Neighbourhood Coordinator
Location: Oldham (hybrid)
Salary: £36,066
Job Type: Fixed-Term (3 months)
The purpose of the role is to deliver high-quality tenancy and neighbourhood management services by providing first-class customer service. This role supports our commitment to improving the lives of our customers and enhancing the quality of our neighbourhoods, ultimately increasing customer satisfaction and retention.
As a Neighbourhood Coordinator at First Choice Homes Oldham, you will play a proactive and visible role in managing tenancies and transforming communities.
So what will you be doing?
In this role your responsibilities will be:
1. Tenancy Management: Proactively manage a wide range of tenancy issues ensuring compliance with tenancy agreements.
2. Customer Engagement: Provide clear, accurate advice on tenant rights and responsibilities to support successful tenancies.
3. Community Improvement: Lead regular, publicised neighbourhood walkabouts and respond effectively to both short and long-term community concerns.
4. Environmental Action: Tackle areas of environmental neglect through creative solutions, working collaboratively with customers and partner organisations.
5. Safeguarding & Support: Work with int...