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Mandarin/Chinese-speaking Verifications Subject-Matter Expert, Hemel Hempstead
Client:
Hays
Location:
Hemel Hempstead, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
About us
We are one of the fastest-growing online marketplaces in the world, building a fair, transparent, and trusted platform for buyers and sellers. Our mission is to innovate and shake up eCommerce with integrity and momentum.
About the Role
As a Verifications SME, you will be the authority on seller eligibility, fraud detection, and due diligence, guiding verification processes and improving workflows to stay ahead of risks.
What You'll Be Doing
* Conduct reviews of seller applications and documentation
* Ensure legitimacy through due diligence checks
* Escalate tricky cases
* Refine verification criteria based on market trends
* Analyze data with Salesforce and Excel
* Collaborate with leadership on process improvements
* Mentor Verification Administrators
What You'll Bring
* Strong analytical skills and attention to detail
* Proficiency in Excel
* Experience with Salesforce or similar CRM
* Excellent communication skills
* Decision-making and accountability
* Organizational and multitasking skills
* Experience in eCommerce or online marketplaces
Why Join Us?
Join a fast-moving team that values trust, transparency, and innovation. Shape processes and make an impact in a global company.
Work Details: Monday to Friday, 37.5 hours, £30,000, hybrid/remote options available.
To apply, click 'apply now' or contact us for a confidential discussion. For more info, visit hays.co.uk
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