Customer Service Advisor – Sales
Join to apply for the Customer Service Advisor – Sales role at Jewson. This is a full‑time role working Monday‑Friday 7:30‑17:00 or 07:00‑16:30, and every other Saturday 08:00‑12:00.
What You’ll Be Doing
* Get to know our product lines and services to make the most of all customer interactions in line with our Jewson values.
* Develop great relationships with new and existing customers (both face‑to‑face and over the phone), understanding their needs and providing proactive advice and solutions to deliver the best experience possible.
* Use our in‑house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey.
* Keep the branch looking clean and tidy to make a great first impression on our customers.
* Maintain stock levels, carrying out regular stock counts.
* Work with colleagues to suggest opportunities for improvement.
What We’re Looking For
* Enthusiasm – positivity and unyielding passion for the merchant world.
* Decency – honesty, integrity, and mutual respect.
* Team spirit – a genuine desire to help others, working collaboratively and achieving results together.
* Pride – dedication in producing top‑notch results.
What’s In It For You
* Competitive basic salary.
* Performance‑related bonus.
* 34 days holiday per year.
* Retirement savings plan (pension) – with Legal & General.
* Life assurance – automatic lump‑sum death in service benefit of 2 × basic salary, increasing to 4 × basic salary with participation.
* Work perks – a platform with high‑street and online discounts via Reward Gateway.
* Aviva Digicare+ workplace app (digital GP, second medical opinions, mental health consultation, bereavement service, nutritional consultation).
* Voluntary company benefits such as car salary sacrifice scheme, Cycle2Work, Benenden Healthcare, critical illness cover.
* Refer a friend scheme.
* Wellbeing centre via Work Perks.
Why Choose Us?
* Quality – unwavering commitment to outstanding products and service.
* Supportive environment – a culture that prioritises your growth with resources and support.
* Professional development – apprenticeships, training, mentoring to elevate your career.
* Great benefits – compelling package including competitive salary, bonuses, pension, life assurance.
* Work‑life balance – flexible working hours and hybrid model.
Whats Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Wholesale Building Materials
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