Role Synopsis
Reporting to the Senior Engineering Manager, the Fabric Maintenance and Minor Works Manager will play a pivotal role in overseeing the maintenance, repair, and enhancement of the building fabric across the estate. They will lead a team of 13 Building Fabric Maintenance Engineers operating in a 24/7 environment, alongside specialist contractors.
Key Responsibilities
This role includes driving minor works projects, managing contractors, and ensuring the store’s structural elements from walls and ceilings to doors, windows, and finishes are safe, compliant, and maintained to the highest standards, upholding Harrods’ world-class environment. A key focus will be the leadership, development, and performance of the team, cultivating a high performing, engaged workforce through visible leadership, technical expertise, and continuous coaching.
The successful candidate will champion best practice across planned and reactive maintenance, ensuring operational efficiency, high-quality workmanship, and a safe environment. They will also contribute to asset management planning and capital investment decisions. Key responsibilities include site inspections, defect management, H&S and regulatory compliance, budget oversight, RAMS management, and contractor performance.
Qualifications and Experience
We are seeking a proactive, detail-oriented leader with demonstrable experience in building fabric maintenance management, building regulations, and quality standards, supported by an HNC/HND or a degree in Building, Construction Management, or Building Surveying. Experience in luxury retail or hospitality, alongside IOSH or NEBOSH certification, is highly desirable. The successful candidate will bring exceptional communication skills, remain calm under pressure, and have a proven track record of leading, motivating, and developing teams, with strong decision-making and problem-solving abilities and a commitment to continuous improvement.
Application Process
For a briefing discussion please contact our retained advisors Connor Humpage (connor.humpage@mrgglobal.com) and Anna Kacprzak (anna.kacprzak@mrgglobal.com) at MRG. Applications should consist of a CV and covering letter and should be sent to anna.kacprzak@mrgglobal.com to be considered.
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