Job Description Reporting to the General Manager, the Stock and Systems Manager has responsibility for the management and control of our customers’ full SKU inventory, system access, associated system training, involvement in stock storage strategies and stock related reporting. This must be actioned in line with the customers contractual KPIs and SLA’s. Working hours: Monday to Friday, 40 hour week. Key Duties of a Stock and Systems Manager: Maintaining processes to promote stock integrity. Supporting the operations team to achieve product batch integrity Investigating all stock related discrepancies, adjusting stock levels where applicable and providing trend analysis for the same. Working closely with the operations team at all levels to drive continuous improvement in terms of stock accuracy. Ensuring processes and reporting meet both the customers’ daily needs and contractually agreed targets. Performing stock checks as per customers’ requirements, and management of any internal or external audit requests. Sponsoring training and development for the stock team. Maintaining pick and reserve location requirements to match the sales activity throughputs. Suggesting updates and changing the system as appropriate for the quality system to remain relevant. Creating and maintaining an environment that encourages employee participation and effective team working. Ensuring employees are involved in the success of the operation through continual feedback and positive communication Promoting high standards of hygiene and housekeeping and ensuring compliance to all legislative Health requirements Understanding and working within the standards required within the Quality Management System.