We're looking for a Visitor Experience Manager to lead the development and delivery of inclusive, audience-led experiences. It's a key leadership role, shaping the visitor journey and ensuring every visit is welcoming, memorable and meaningful.
This role will be diverse, fast paced and rewarding. You’ll drive visitor satisfaction, deepen connection to place through enhanced interpretation and storytelling, deliver innovative and engaging experiences and lead a dynamic team that strives for excellence. This is a leadership role that will create inclusive and memorable experiences for over 3 million visitors a year.
This role is fixed term for 12 months.
What it's like to work here
The Peak District portfolio plays a key role in delivering the National Trust’s restore Nature and Access strategy, welcoming large and diverse numbers of visitors across a complex and dynamic landscape. Working closely with colleagues, partners and volunteers, you’ll support day-to-day visitor operations whilst developing audience-led experiences and activities to connect visitors with heritage and nature. You’ll balance operational delivery with conservation priorities, helping people enjoy the landscape responsibly while supporting nature’s recovery and protecting the special qualities of the Peak District.
What you'll be doing
You'll create a memorable and welcoming visitor journey and will c...