Description Operations Director Location: Emersons Green, Bristol Are you a leader looking to launch your career to the next level? Role Overview: The Operations Director is primarily responsible for ensuring that Team Leidos delivers the operational elements of LCST in support of UK Defence BACO and emerging operational requirements, including a Strategic Base Outload. Duties & Responsibilities: Deliver supply chain integration through strong relationships with Director CSS and Director Logistics Drive collaborative working through an Operations Working Group and a Cognitive Command Centre Provide an interface between military operational HQs and Team Leidos to ensure a mutual understanding of requirements, capabilities and challenges Ensure that Team Leidos understands emerging operational requirements and is prepared to meet them Maintain and test LCST readiness to deliver logistic support to emerging Operations, including a Strategic Base Outload Build a comprehensive understanding of LCST supply chain resilience, integrating with DE&S SCRIPT, model potential resilience challenges and mitigate the impact of worldwide resilience events Provide a deployable team capable of working within a Total Support Force construct on deployed operations Lead the Joint Operations Framework, with CMO Head of Operations and supported by the Joint Operations Management Office, to prioritise and maintain pan-LCST joint operational momentum Drive, monitor and measure LCST performance to ensure that Team Leidos remains ‘green’ against all KPIs Provide MI/BI to inform SLT decision making Maintain excellent customer relationships through delivery of customer needs and dedicated customer relationship management focused primarily on Front Line Commands and DE&S Delivery Teams Provide a 24/7/365 Customer Service Desk focused on successfully resolving customer queries and issues Deliver a continuous customer satisfaction survey and drive improvements in CSAT scores Provide an operational demand input capability, maintaining contingent stock levels, and managing demands of Defence forms & publications Generate On Contract Growth opportunities and relay to the BD team. Recruit, retain, and develop a high performing team Skills Required: Strong Operations management experience Desirable Skills: Experience working in an air worthiness environment Senior logistic officer experience in, or with, UK Armed Forces Clearance Requirements: BPSS Pre-screening required to Start SC required for the role Get onboard with the fastest growing company in the industry. Apply today! What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme • Private Medical Insurance • 33 days Annual Leave (including public and privilege holidays) • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) • Dynamic Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: The Logistics Commodities & Services Transformation (LCST) Programme for the UK Ministry of Defence is a critical effort to enhance and improve the UK’s defence supply chain. The programme provides essential services such as storage and distribution for the MOD's materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Number (NSNs). Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range £96,800.00 - £151,633.75 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.