Position Overview
Forthe Medical Secretary role you will work within a multi‑disciplinary team, and be responsible for a range of duties related to patient pathway management. The work will be mainly centred on audio transcription. You will be transcribing on behalf of our ENT and Endoscopy Consultants. Any experience of secretarial work in these areas is highly desirable. You will be word‑processing clinical letters, and other correspondence as required by the Medical Team.
Main duties of the job
* Assist with the typing of all correspondence related to clinics, as well as typing departmental correspondence.
* Regularly liaise with the Team Leader for Secretarial Services to ensure departmental key performance indicators are achieved.
* Receive enquiries from consultants and staff, resolving complex enquiries and dealing with them appropriately.
* Liaise professionally with all departments regarding appointments, waiting lists and cancellations, ensuring Beacon Medical Services Group’s policies are adhered to.
* Co‑operate in the introduction of new procedures, policies or technology, assisting managers in its implementation.
* Take responsibility for patient notes in the office, and implement secretarial and administrative policies to track medical records and referral letters.
* Participate in appraisals and personal reviews, and work to achieve agreed objectives.
* Participate in appropriate training and development activities.
* Take responsibility for all related patient notes, ensuring confidentiality and proper archiving.
* Open and distribute post, prioritising urgent items and ensuring relevant documentation is attached, and act promptly on all e‑mail correspondence.
* Provide cross‑cover for the secretarial team during annual leave and sickness.
* Maintain filing systems, ensuring all documents are accurately and appropriately archived.
* Compile and maintain an up‑to‑date secretarial job plan/cover folder for the team.
About us
At Beacon Medical Services we are passionate about providing high‑quality, patient‑centred care. We are currently recruiting Medical Secretaries to work at our headquarters in South Manchester as part of an expanding team. We are able to offer full and part‑time positions and are committed to providing a great working environment. Immediate start is available so please apply early.
Job responsibilities
JOB PURPOSE
Manage day‑to‑day secretarial work, with regard to typing of Consultants correspondence. Work as part of a team providing secretarial support for the consultants, with particular responsibility for ensuring clinical correspondence (clinic tapes, imaging reports, discharge summaries) are produced in a timely fashion as delegated by the Team Leader.
MAIN DUTIES AND RESPONSIBILITIES
* Assist with the typing of all correspondence related to clinics, as well as typing departmental correspondence.
* Regularly liaise with the Team Leader for Secretarial Services to ensure departmental key performance indicators are achieved.
* Manage diaries, book meetings and take minutes where appropriate.
* Receive enquiries from consultants and staff, resolving complex enquiries and dealing with them appropriately.
* Liaise professionally with all departments regarding appointments, waiting lists and cancellations, ensuring Beacon Medical Services Group’s policies are adhered to.
* Provide cross‑cover for the secretarial team during annual leave and sickness.
* Co‑operate in the introduction of new procedures, policies or technology, assisting managers in its implementation.
* Set up and maintain filing systems, ensuring all documents are accurately and appropriately archived.
* Compile and maintain an up‑to‑date secretarial job plan/cover folder for the team.
* Take responsibility for patient notes in the office, and implement secretarial and administrative policies to track medical records and referral letters.
* Open and distribute post, prioritising urgent items and ensuring relevant documentation is attached, and act promptly on all e‑mail correspondence.
* Participate in appraisals and personal reviews, and work to achieve agreed objectives.
* Participate in appropriate training and development activities.
EQUAL OPPORTUNITIES
Beacon Medical Services Group is an Equal Opportunity employer. Its aim is to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, marital status, religion, colour, race, nationality, disability, ethnic or sexual orientation, nor to be disadvantaged by conditions or requirements which cannot be shown to be justifiable, including age restrictions. It is unlawful to discriminate or harass individuals on any of the above grounds, and employees can be held personally liable as well as the organisation.
Health and Safety
All staff are expected to follow Beacon Medical Services Group’s Policies and Procedures relating to the Health and Safety at Work Act 1974.
Infection Control and Prevention
All staff will work to minimise any risk to patients, the public and other staff from Healthcare‑Associated Infection including MRSA and C. difficile by ensuring compliance with the Health and Social Care Act 2008 Code of Practice for the prevention and control of Healthcare‑Associated Infections (the Hygiene Code); and by ensuring familiarity with Beacon Medical Services Group’s Infection Prevention and Control policies found on the shared folders.
Safeguarding
Beacon Medical Services Group supports the safeguarding agenda and is committed to the protection of children and young people. All employees have a responsibility to be aware of both national and Beacon Medical Services Group’s policies with regard to safeguarding and must adhere to them at all times.
Protection of Vulnerable Adults
Beacon Medical Services Group is committed to ensuring vulnerable adults are protected and do not come to harm. All employees have a responsibility to be aware of national and local policies, their individual responsibilities with regard to the POVA agenda.
Standards of Behaviour
As a member of staff, you must be committed to the delivery of high‑quality services for our patients, including their right to be treated at all times with dignity and respect.
Person Specification
Experience
* Minimum 2 years audiotyping experience.
* Minimum 2 years admin experience.
* Experience working in a medical setting.
Qualifications
* GCSE grade A to C in English and Maths.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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