SEND Strategy and Innovation Admin Support
Fixed Term, Part Time
£25,959 up to £28,621 per annum
Location: Chelmsford
Working Style:
Closing Date: 12th July 2026
Please note this vacancy is available as a fixed term contract or secondment opportunity for up to 12 months
Virtual interviews to be held on 27th July 2026
The Role
This role sits within the SEND Strategy and Innovation team, where you will be part of a small, collaborative team providing proactive, high-quality administrative support to managers and contributing to effective service delivery. You will play a key role in managing records, coordinating diaries (including for the Head of SEND Strategy and Innovation), organising meetings and events, and ensuring timely preparation of documentation such as reports and minutes. The role involves working closely with colleagues, schools, stakeholders and families to support compliance, communication and operational processes, while maintaining strong working relationships and a high standard of customer service. It also includes supporting financial administration, such as income management and invoicing, and contributing to wider service priorities and performance objectives.
This is a part-time position, offering up to four days per week (maximum 30 hours).
The Opportunity
The SEND Strategy and Innovation Team has the responsibility of the Local Offer, SEND transformation and development, SEN Tribunal, SEN Capital Programme and developing different SEND strategies across Essex.
You will work as part of a small team, providing proactive and efficient support to managers within the SEND Strategy and Innovation team. The role involves delivering high-quality administrative support that contributes to positive improvements in service delivery, including managing the diary of the Head of SEND Strategy and Innovation.
This position requires an experienced administrator with strong organisational skills. You will demonstrate excellent communication abilities and be able to build effective working relationships, ensuring a high standard of customer service.
Accountabilities
1. Responsible for delivering high quality administration support services, including all administrative tasks, creating and maintaining records and databases across the SEND Strategy and Innovation team
2. Work collaboratively with team managers to support the administration activities across the service
3. Responsible for reviewing and maintaining directory listings by liaising with providers to ensure content on the Essex Local Offer website remains accurate, up to date, and relevant to users.
4. Support scheduling social media posts and monitoring and replying to comments.
5. Responsible for the effective management of key appointments and prioritising items for attention, according to sensitivity, confidentiality and contention.
6. Responsible for organising and facilitating conferences, events and meetings, liaising with schools and other stakeholders to ensure the effective organisation of termly meetings across the quadrants.
7. Responsible for ensuring all minutes, correspondence, reports and presentations are prepared and delivered in a timely manner, accompanied by relevant supporting documentation.
8. Works collaboratively with the School Communication and Educational Psychology teams, to ensure critical incidents in a timely manner.
9. Provides support to the SEND Strategy and Innovation managers, to ensure effective income management and invoices are raised when required.
10. Specific individual and shared targets and objectives are defined annually within the performance management framework.
The Experience You Will Bring
11. Educated to GCSE level or equivalent by experience.
12. Excellent communication and interpersonal skills.
13. Knowledge and familiarity of working with Microsoft Office Applications.
14. Evidence of the ability to develop and sustain effective relationships with a diverse range of stakeholders and work collaboratively within a team to deliver agreed outcomes.
15. Willingness to work with a range of stakeholders.
16. Evidence of being able to prioritise effectively, work at pace and meet deadlines under pressure.
17. Evidence of being able to present information in a structured manner.
18. Ability to build good working relationships across a large, complex organisation with colleagues and customers.
Why Essex?
As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.
In March 2026, the Government announced that councils in Greater Essex will be reorganised into five new unitary authorities from April 2028. In addition to this, Greater Essex has been accepted on to the devolution priority programme, where we will work towards establishing a Mayoral Combined County Authority. You can read more about these changes, and what this may mean for this role, on our .
Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.
Once you’ve secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs.
At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
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