Senior Service Advisor - Ellesmere Port
1. Leading Main Dealer Group
2. Basic Salary £36,000, plus Bonus
3. Monday to Friday, 7:30am til 5:30pm, plus Saturdays on a rota.
4. Fanstic Prestige site with Great Benefits
Join Our Client's Team as a Senior Service Advisor in Ellesmere Port
Our client is seeking a dedicated and experienced Senior Service Advisor to join their prestigious dealership in Ellesmere Port. This is an excellent opportunity for a motivated Service Advisor looking to advance their career within the automotive industry. As a Senior Service Advisor, you will play a key responsibility in delivering exceptional customer service and ensuring smooth workshop operations.
Benefits of this role include:
5. Competitive basic salary of £36,000 with an OTE of up to £46,000.
6. Performance-based bonuses and incentives
7. Discounted car schemes and high street discounts
8. Generous holiday entitlement including bank holidays
9. Career development opportunities with manufacturer training
10. Industry-leading pension and benefits package
Duties of the Senior Service Advisor position:
11. Welcome and assist customers in a professional and friendly manner
12. Provide expert advice on vehicle servicing, repairs, and product options.
13. Liaise with workshop teams to ensure vehicle status updates are communicated effectively
14. Manage customer expectations to deliver a high level of satisfaction
15. Upsell additional products and services where appropriate
16. Keep accurate records of customer interactions and vehicle histories
17. Support junior team members and contribute to a positive work environment
Requirements of a Senior Service Advisor:
18. Proven experience as a Service Advisor in the automotive industry
19. Strong organisational and communication skills
20. Customer-focused attitude with excellent rapport-building abilities
21. Knowledge of Kerridge or similar workshop management systems is advantageous
22. Ability to work in a fast-paced environment, often handling multiple tasks
23. Flexibility to work during weekends on a rota basis
If you are interested in hearing more about this Senior Service Advisor job in the Ellesmere Port area, please contact Matt Cross at Perfect Placement Today.
Our team of Automotive Recruitment Consultants are committed to helping skilled jobseekers find their next career move in the motor trade. If you are eager to explore more exciting Motor Trade Jobs in your local area, please get in touch with us today.