VodafoneThree - Assure Network Specialist
Vodafone Farnborough, England, United Kingdom
Overview
Location: Farnborough (full time onsite)
Working hours: Shift role working 2 days, then 2 nights followed by 4 days off rotation 7am-7pm and 7pm-7am. (Sunday -> Sunday Rotation)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Security Clearance: This position requires the eligibility and ability to obtain and hold UK Developed Vetting (DV) clearance.
What You’ll Do
* Be part of the 24x7 Shift team within the VBSE Assure NOC, supporting multiple networks, providing 2nd Line operational support to Government customers.
* Provide expert technical services focusing on Transmission and IP elements within the VBSE network.
* Undertake Assure team maintenance and fault work in accordance with customer service level agreements
* Undertake remote provide/ commissioning work on Tx, IP and equipment deployed on customer and network sites to current specifications
* Deal effectively / efficiently with queries from customers
* Perform regular audits on the networks and systems
* Provide technical support to others in the department and to customers. Make recommendations to VBSE management on complex technical matters
Who You Are
* Be able to maintain Customer confidentiality and ability to hold security clearance
* In depth knowledge of Transmission equipment and networks, DWDM, SDH, PDH, etc, in a telecoms provider environment
* Awareness of configuration of Ciena and Alcatel equipment
* In depth knowledge of IP networking, switching and routing in a telecoms provider environment
* Awareness of configuration of Cisco and Alcatel IP/Ethernet equipment
* A clear and analytical approach to problem management
* Understanding of ITIL working practices
Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What We Offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance.
We use AI in different parts of our business to boost innovation and create new opportunities. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities.
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