Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
ABOUT THE ROLE
As a Retail Team Member at Daylesford Organic, Notting Hill, you will be part of a beautifully curated organic store offering fresh produce delivered daily from our farm, alongside a welcoming café serving seasonal dishes and food to go.
Working on the retail floor, you will play a key role in delivering an exceptional customer experience, sharing your knowledge of our organic products and supporting the smooth day-to-day running of the store. Through thoughtful service and attention to detail, you’ll help bring Daylesford’s commitment to quality, sustainability and conscious living to life for every customer.
SALARY: £13.15 per hour plus tronc and paid weekly.
HOURS: 32 hours hours a week including weekends.
RESPONSIBILITIES
* Deliver genuine, attentive customer service, welcoming customers, sharing product knowledge and offering thoughtful recommendations to create a memorable customer experience.
* Maintain beautifully presented retail spaces, ensuring shelves, displays and back-of-house areas meet the highest standards of cleanliness, safety and organisation.
* Replenish stock and manage product rotation, ensuring availability, freshness and quality at all times.
* Confidently operate tills and process transactions accurately, including payments, returns and exchanges, in line with cash handling procedures.
* Support visual merchandising through seasonal displays, promotions and storytelling that bring our products and brand values to life.
* Live and breathe our purpose by supporting positive social and environmental change, contributing to our journey as a certified B Corp.
* Inspire customers, suppliers and colleagues to live and work more consciously, helping create a lasting, positive impact.
SKILLS & EXPERIENCE REQUIRED
* A genuine passion for food, organic produce, sustainability and the Daylesford Organic ethos.
* Previous experience in retail, hospitality or customer-facing roles would be advantageous.
* A strong commitment to delivering exceptional customer service and an elevated guest experience.
* Excellent communication and interpersonal skills, with the ability to confidently engage with customers.
* Good spoken English and a professional, presentable appearance reflecting the Daylesford brand.
* A positive, friendly and team-focused attitude, with the ability to work collaboratively in a busy environment.
* Strong attention to detail, particularly when handling fresh produce, stock presentation and merchandising.
* Comfortable operating tills and handling transactions accurately.
* A proactive and flexible approach, with a willingness to support across different areas of the farm shop when required.
* An interest in artisan food, seasonal produce and quality retail products, with a willingness to learn about product provenance.
* Ability to remain calm and organised during busy trading periods.
PERKS & BENEFITS
* Discounts: We offer a range of discounts on our products, treatments, and dining
experiences from day one.
* Volunteering Days: Employees are offered one paid day per year to volunteer with a
charity of their choice.
* Private Medical: We offer subsidised private medical insurance through Bupa.
Pension Scheme: Pay up to 9% of your salary into your pension each month; we
contribute up to 4.5%.
* Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
* Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.