Job Title: Commercial Account Handler
Location: Morley, Leeds (On-site)
Salary: Up to £40,000 per annum (depending on experience)
Employment Type: Full-time | Permanent
Company: Time Recruitment is hiring on behalf of a respected insurance brokerage.
Overview:
We're looking for a detail-oriented and client-focused Commercial Account Handler to join a busy and growing team in Morley. This is a fantastic opportunity for someone with experience in commercial insurance who enjoys working closely with clients and supporting account management processes from start to finish.
Key Responsibilities:
Provide day-to-day account handling support for commercial insurance clients
Manage client queries, policy amendments, and documentation updates
Handle vehicle declarations, driver referrals, and mid-term adjustments (MTAs)
Liaise with insurers to obtain renewal terms and process policy changes
Maintain accurate internal records, including CRM trackers and risk registers
Support claims handling, including FNOL and redirection of complex cases
Prepare meeting packs and claims review reports
Ensure compliance with FCA regulations and internal procedures
Assist with premium invoicing, debt queries, and general admin tasks
Handle complaints in line with company policy
Requirements:
Experience in commercial insurance account handling
Strong organisational and time management skills
Excellent communication skills, both written and verbal
Confident using Microsoft Office and insurance systems (Acturis experience is a plus)
High attention to detail and ability to manage multiple tasks
A proactive, team-oriented approach with a willingness to support wider business needs
Benefits:
Competitive salary up to £40,000 DOE
Casual dress code
Company pension
Free on-site parking
Supportive team environment
Apply now to join a company that values professionalism, teamwork, and delivering excellent service to clients