Resource Planning Manager – Campsfield IRC
Mitie Cleaning & Hygiene Services is seeking a proactive and experienced manager to lead resource planning at the Campsfield Immigration Removal Centre, the UK’s newly refurbished, all‑electric immigration removal centre managed on behalf of the Home Office by Mitie Care & Custody.
Job Overview
As the Resource Planning Manager, you will ensure the effective allocation, forecasting, and management of resources to meet operational and strategic objectives. You will monitor performance against contractual requirements and provide actionable insights to optimise efficiency and service delivery. You will also support continuous improvement across the centre, working closely with operational leaders to balance resources, enhance productivity, and ensure accurate and timely reporting to support effective decision‑making.
Main Duties
* Lead and oversee the centre’s resource planning activities, ensuring efficient allocation of staff to meet operational and strategic objectives.
* Administer and utilise electronic rostering systems to create schedules, track staff hours, manage leave requests, and ensure accurate data.
* Monitor resource utilisation, overtime, and capacity levels to identify bottlenecks or potential conflicts, taking proactive steps to maintain service continuity.
* Create and present regular resource reports and dashboards, providing insights on trends, risks, and opportunities for improvement.
* Maintain accurate records and documentation of planning processes, ensuring data integrity and transparency across all resource management activities.
* Track and analyse staff sickness and absence data, producing regular reports to inform decision‑making and improve resource availability.
* Collaborate with senior leadership and operational managers to align resource decisions with organisational goals, priorities, and budgetary requirements.
* Support continuous improvement initiatives, reviewing processes to enhance efficiency, accuracy, and staff satisfaction.
* Provide advice, guidance, and training to managers and team leaders on resource planning, rostering systems, and best practice approaches.
Qualifications & Experience
We are looking for someone with strong analytical and communication skills, able to balance attention to detail with an understanding of wider operational priorities. You should have experience in resource planning or performance analysis, confidence using Microsoft Excel and solid general IT skills. A proactive, professional, and problem‑solving approach, combined with the ability to translate data into practical insights, is essential. Experience with rostering tools and HR processes, familiarity with regulated or custodial environments, and exposure to line management would be an advantage.
Specific Requirements
All offers of employment are subject to security clearance and enhanced background checks. You must be a British citizen, an EU citizen with settled status, or have an Indefinite Leave to Remain (ILR) from a Commonwealth country. You must have lived in the UK for the past three years with no significant footprint outside of the UK other than for normal holidays. Bankruptcy history, CCJs, social media activity and criminal convictions will be checked for vetting purposes.
Benefits
Mitie offers a flexible benefits platform, including a virtual GP, salary finance scheme, additional holiday days, critical illness insurance, dental treatment, technology products, high street discounts, cycle‑to‑work scheme, life cover up to four times your salary, enhanced pension contributions, a save‑as‑you‑earn scheme and a Mitie Matching Share Plan. Employees receive Mitie Stars recognition, cash prizes, and opportunities for career progression through diverse training and development pathways.
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