Contracts Manager - (Facilities Management)
A well-established and highly respected facilities management provider is seeking an experienced Contracts Manager to oversee a diverse portfolio of sites. With operations spanning multiple sectors and a reputation for service excellence in cleaning, security, catering, hard services and integrated facilities management, this is an opportunity to join a forward-thinking organisation at a senior level.
Position: Contracts Manager
Location: Birmingham
Salary: Up to £50,000 per annum + package
Contract Type: Permanent
Start date: Immediately available
About the Role:
The Contracts Manager will act as the primary point of contact for ensuring the smooth delivery of services across multiple education & public sites. This role combines strategic oversight with operational management, requiring a balance of leadership, compliance, client engagement and financial control.
Key aspects of the position include:
Designing, implementing and monitoring operational procedures that align with both client requirements and organisational standards.
Ensuring that all sites operate in line with ISO standards, contractual obligations, and service level agreements.
Leading, motivating and supporting both direct employees and subcontractors to achieve consistent, high-quality results.
Building strong, long-term partnerships with client decision-makers, proactively identifying opportunities for service improvement and growth.
Overseeing budgets, monitoring expenditure, and ensuring cost-effective delivery without compromising on quality.
Providing tactical support to senior management, contributing to long-term business planning and service innovation.
Candidate Profile:
An enhanced DBS check will be required.
Excellent communication, negotiation and presentation skills, with the resilience to handle complex challenges.
A proven track record in managing commercial contract cleaning and maintenance ideally within education environments.
Demonstrable experience in managing multi-site operations, including staff development and subcontractor oversight.
How to Apply:
If you are interested in working for this established company, please apply with your updated CV