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Accounts assistant

Sheffield
Benchmark Recruit
Accounts assistant
Posted: 2h ago
Offer description

Are you looking to build your career in a thriving, people-focused sector? An established healthcare organisation is seeking an enthusiastic Accounts Assistant to join its busy finance team in Sheffield. This organisation has successfully grown to become a significant healthcare provider commissioned by the NHS.

In this role, the Accounts Assistant will provide essential administrative and billing support to the finance team, taking ownership of specific duties under the guidance of the Finance Manager. You will respond to telephone calls and general enquiries, ensuring accurate, prompt, and efficient administrative support to the team. Flexibility is important, as you will assist other employees and provide cover in the absence of colleagues within the finance team as required.

You will need to be proficient in Microsoft applications such as Word, Outlook, Excel, and PowerPoint, using these daily. Your responsibilities will include data input on the billing system and sharing joint responsibility for billing both NHS and private patients. Taking payments over the phone and recording these on the database system will also be part of your duties. Monitoring outstanding debts regularly is key, along with taking prompt and appropriate action, including running and reconciling aged debtors. You will chase outstanding balances from patients, insurance companies, and solicitors, issuing shortfall, reminder, and final demand letters when necessary. Additionally, you will undertake specific pieces of work as required by the team, prioritise your daily workload, and adapt to service needs or changes. Other duties may be assigned by the Finance Team Manager to support the business.

To succeed in this role, you will bring a positive, team-focused attitude and enjoy working with people. Confident communication skills and a professional telephone manner are essential. Strong IT skills across MS Word, Excel, Outlook, and PowerPoint will help you perform efficiently. Attention to detail is important—you like to get things right the first time. Finally, you must be able to juggle tasks, adapt to shifting priorities, and remain calm under pressure.

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