Overview
Were excited to offer a senior strategic leadership opportunity to join our Education Operations directorate. As Director of Operations - Assessment Materials & Logistics (AML), you will shape how we deliver assessment materials globally — helping us modernise, innovate, and meet the needs of learners, customers, and regulators worldwide. The Director of Operations - AML steers the strategy, transformation and delivery of all Assessment Materials & Logistics operations, including taking assessment materials from product development through to delivery across global markets.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
Responsibilities
* Lead AML strategy to transform delivery of assessment materials.
* Oversee AML operations for UK and international exam series.
* Drive modernisation for print and digital assessment processes.
* Partner with Technology and Group Print & Operations.
* Ensure robust governance and compliance.
* Lead workforce planning and organisational capability development.
* Manage operational and financial plans.
* Create an environment for people to thrive and develop.
Minimum / Essential requirements
* Experience leading operational teams and large-scale transformation.
* Strong service delivery or business management background.
* Process improvement methodology experience.
* Budget management and delivery of operational efficiencies.
* Excellent communication and stakeholder influence skills.
* High intercultural competence and partnership-building skills.
Desirable criteria
* Experience in the UK and International education sector.
* Experience in regulated sectors.
* Knowledge of Ofqual/DFE regulatory requirements.
About Cambridge University Press & Assessment
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
Interview process
We aim to make our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:
* First stage virtual interview via MS Teams.
* Final stage interview: in-person at our offices in Cambridge.
Reasonable adjustments and background checks
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. Successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. Applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe — for the benefit of individuals, society and the world. We welcome applications from all candidates, regardless of demographic characteristics and background, and are committed to diversity of thought and experience.
Benefits
* 28 days annual leave plus bank holidays
* Private medical and Permanent Health Insurance
* Discretionary annual bonus
* Group personal pension scheme
* Life assurance up to 4 x annual salary
* Green travel schemes
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