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Account manager

Birmingham (West Midlands)
ECS Resource Group
Account manager
Posted: 4 July
Offer description

Account Manager – Digital Transformation Solutions

Birmingham - Hybrid

£55,000 - £60,000 base + uncapped commission + car allowance


My client is a leading digital transformation partner, delivering innovative solutions across cloud, connectivity, cybersecurity, and managed services. They support some of the UK’s most critical sectors—offering strategic insight, technical excellence, and a consultative approach that puts the customer first.

As an Account Manager, you’ll take full ownership of a portfolio of high-value customers—building trusted relationships, driving growth, and delivering real business outcomes. You’ll be their go-to advisor, helping them navigate complex digital challenges with confidence.


What You’ll Be Doing


* Grow and develop customer accounts through strategic conversations and solution selling.
* Build long-term, trusted relationships with key stakeholders across your accounts.
* Understand each client’s digital strategy and represent their needs across the business.
* Work closely with internal teams to ensure delivery, resolve issues, and identify new opportunities.
* Maintain accurate pipelines, forecasts, and account development plans in Salesforce.
* Lead regular account reviews, QBRs, and present opportunities internally and externally.
* Actively engage with vendors and partners to enhance value and drive growth.


Your Impact Will Be Measured By:

* Hitting and exceeding revenue and growth targets.
* Maintaining high levels of client satisfaction and retention.
* Developing well-documented account plans and accurate forecasts.
* Leading successful proposals and complex bids.
* Contributing to team knowledge sharing and company initiatives.


What You’ll Bring:

* Proven experience in IT sales and corporate account management.
* Strong understanding of cloud, networking, cybersecurity, and UC&C.
* A track record of consistently hitting targets and expanding accounts.
* Skilled in building relationships, spotting opportunities, and driving value.
* Excellent communication and presentation skills, including C-level engagement.
* Comfortable working autonomously and managing your own time and pipeline.
* Proficient in Salesforce and Microsoft Office.
* Full UK driving licence and willingness to travel across the UK when needed
* Excellent communication skills, a sharp eye for detail, and the confidence to work independently and decisively.
* Presenting to senior stakeholders
* A full UK driving licence and the flexibility to travel when needed are essential.

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