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PASA - Pensions Administration Standards Association CIC
Location:
Basildon, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
06.06.2025
Expiry Date:
21.07.2025
Job Description:
Business Administrator
Home-based, with occasional (around once monthly) paid travel to London.
Part-time position, 30 hours per week. The salary is £27,428.58 per annum (pro-rated from a full-time equivalent salary of £32,000).
An exciting opportunity has arisen within the Pensions Administration Standards Association (PASA) for a Business Administrator to join our small team to ensure the smooth and organised daily running of the company. This is an inward-facing role focusing on internal systems and processes.
The successful candidate should be professional and self-motivated with excellent organisational skills and a keen eye for detail. Although we’re a small team, we support around 200 volunteers in producing high-quality content, activities, and events all aimed at improving pensions administration standards in the UK.
Responsibilities include:
* Administration and Operations Support:
* Provide day-to-day administrative support
* Maintain accurate CRM records and workflows
* Assist with process documentation, updates, and improvements
* Support the use and maintenance of Knowa for Committee and Working Group activities
* Onboarding Support:
* Coordinate and carry out onboarding of new volunteers and member applications, ensuring all administrative steps are completed and records are updated
* Work closely with the Business Operations Coordinator to ensure consistency in tone, messaging, and onboarding experience
* Document and Output Management:
* Proofread and format reports, presentations, and communications to PASA guidelines
* Maintain the content calendar and upcoming outputs tracker
* Finance and Credit Control:
* Responsible for invoicing and credit control processes, ensuring timely and accurate documentation
* Volunteer and Community Support:
* Help coordinate communication and logistics with PASA’s volunteer network
* Digital and Content Support:
* Assist with routine website updates and maintaining consistency of published content
* Provide administrative support for social media and email campaigns
This list is not exhaustive, and the role may involve additional ad hoc tasks to support PASA’s evolving needs.
Skills and experience required:
* Strong organisational skills
* Self-motivated
* Microsoft Office experience
* Experience in a similar role
* Experience using Monday.com and WordPress is desirable but not essential
About us:
PASA was created to provide an independent infrastructure to set, develop, guide, and assess pension administration standards.
We act as a focal point and engage with industry and government to create protocols for understanding good administration. Our core activities include:
1. Defining good standards of pensions administration relevant to all providers, whether in-house, third-party, or insurers
2. Publishing guidance to support those standards
3. Being an independent accreditation body, assessing the achievement of good standards by schemes (regardless of provider)
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