Customer Services Officer (Financial / Insurance) Belfast £26k - £27k generous benefits We are working with a successful NI business who provides bespoke financial services within the construction markets across the UK to recruit for their new permanent Customer Services Officer to join them on a permanent basis and offering a generous package and progression opportunities. Reporting into the department team lead and within a team you will be working directly with commercial customers; from initial call / enquiry, through developing and qualifying their specific need and providing ongoing support throughout the onboarding process. What we are looking for Experienced within a customer focused role preferably within the financial, accounts, legal or advisory markets Excellent customer service skills Confident & professional communication skills Strong IT skills, with proficiency using CRM systems and Microsoft Office Suite (Word, Excel, Powerpoint) Proactive approach to the role, with a focus on finding practical solutions to operational challenges In return you can expect a generous package and genuine career development opportunities. Skills: Customer service customer support admin