Overview
A fantastic opportunity has arisen for an enthusiastic individual to join the General Surgery Secretary team within the Surgical Centre. We are looking for three motivated and ambitious candidates to provide valuable support to our growing specialty teams, The post holders will undertake general support duties within each team, helping to ensure an efficient and well-rounded service is provided. They will be expected to move around the teams to meet service needs and work accurately to deadlines with the ability to manage and prioritise their own workload, after induction training. This will include all aspects of secretarial duties, predominantly audio transcribing patient letters and clinical correspondence, alongside scanning, filing and any other support tasks requested by the Medical Secretaries and Supervisors.
Applicants should already possess 4 GCSEs (grades 9-4) or equivalent, knowledge of MS office, general office experience and have a helpful nature, approaching tasks with an enthusiastic and focused attitude. The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels. The successful applicants will work as part of a team and will gain valuable experience in the day-to-day management of busy Medical Secretaries offices.
Qualifications / Requirements
* 4 x GCSE's Grade 9-4 English and Maths
* OCR / RSA word processing Level 1 or equivalent experience, OCR / RSA word processing Level 2 / 3
* NVQ Business / Medical Admin Level 2 / 3, Experience of using Microsoft Office Programmes
* Previous general office / admin experience
* Experience within a customer care role
* Audio typing experience, Knowledge of PAS systems
* Knowledge of NHS working practices including NHS Policies and Procedures, Experience of customer care and excellent communication skills
* Good standard of spelling and grammar, Experience of customer care and excellent communication skills
* Good standard of spelling and grammar
Disclosures
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Benefits / Additional Information
This is a wonderful opportunity to join a great team of established Medical Secretaries, who will be available to offer training, support and guidance as they welcome you into this role. This is a growing service in the Shrewsbury and Telford Hospital NHS Trust and this role will provide vital support to the existing team to ensure we maintain our quality of service to our consultants and, ultimately, to our patients.
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