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Customer service advisor

Motherwell
People Solutions
Customer service advisor
€24,862 a year
Posted: 25 June
Offer description

CUSTOMER SERVICE ADVISOR – TEMPORARY OPPORTUNITIES (THREE VACANCIES)
LOCATION: Motherwell
PAY RATE: £12.75 per hour
SHIFTS: Rota basis across Monday to Saturday (8:00 AM – 6:00 PM) and Sundays (8:30 AM – 5:00 PM)
Interviews taking place this week, with a view to start week commencing 30th July.
People Solutions are proud to be supporting one of our long-standing clients in Motherwell, who are looking to recruit three additional Customer Service Advisors to join their team on a 12-week temporary assignment .
This is an excellent opportunity for individuals with strong communication skills and a focus on delivering high-quality customer service in a fast-paced environment.
What is on Offer
Full-time hours on a flexible rota
Weekly pay with holiday entitlement
Immediate interviews available
Start dates from week commencing 30th July
Supportive, professional working environment
Valuable experience with a market-leading organisation
Free site parking
Key Responsibilities
Deliver excellent customer service via phone, email, and live chat
Manage a variety of customer queries and complaints efficiently
Provide clear, accurate information on products and services
Meet individual and team performance targets
Liaise with internal departments to resolve customer issues
Maintain accurate and up-to-date records of customer interactions
What We are Looking For
Strong verbal and written communication skills
Previous customer service experience (retail, call centre, or similar fast-paced environment)
Confident using Microsoft Office applications (Excel, Outlook, Teams)
Ability to multi-task, prioritise workload and work well under pressure
Positive, proactive approach to problem-solving
Full flexibility to work across required shift patterns, including weekends
Desirable:
Previous contact centre or high-volume call handling experience
Background in high-volume customer service environments
Training and Support
Full training will be provided, with ongoing support available throughout your assignment
How to Apply
If you are interested in this opportunity, please apply today. Interviews are being held this week and a member of our team will be in touch shortly
People Solutions do not charge any of their candidates any fees or request deposits at any stage of the recruitment process

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