Newstaff Employment Services is looking for a dedicated and enthusiastic Customer Service Representative to join our team in Luton, Capability Green. This role is crucial in ensuring customer satisfaction and effectively managing client inquiries and support. As a customer service representative, you will be the face of our company, providing exceptional service and support to our clients.
The ideal candidate must have their own transport due to the location of the office and be able to commute easily. Excellent communication skills, a positive attitude, and problem-solving abilities are essential for this position. If you thrive in a fast-paced environment and are passionate about helping customers, we would love to hear from you!
Responsibilities
1. Respond promptly to customer inquiries via phone and email.
2. Provide accurate information regarding products and services to clients.
3. Resolve customer complaints and issues effectively and efficiently.
4. Maintain detailed records of customer interactions and transactions.
5. Collaborate with other departments to ensure customer satisfaction.
6. Assist in processing orders and managing customer accounts.
7. Continuously strive to improve service delivery and customer experience.
Benefits
Free onsite parking, weekly pay, accrued holiday and online pay slip, hourly rate From £12.50 per hour
This is a temporary – permanent job role so reliability and good time keeping essential