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Community, participation & volunteering manager

Poole
Permanent
Manager
€24,773 a year
Posted: 4 February
Offer description

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: excellent understanding of good practice in community engagement and participatory practice, and experience of applying it in a range of contexts.excellent understanding of volunteer engagement and experience of innovating volunteering and increasing wider participationable to use data and insight to prioritise, make effective choices and decide when and how to engagesignificant experience of partnership working different audiencesable to build effective and collaborative working relationships with leaders and wider teamsability to coach people to build confidence/capability, increasing community engagement and participation & volunteering.All other candidates will be assessed on the following:Relevant experience of working in the volunteer, community sector and statutory bodies.Experience of working with people, welcoming visitors, getting feedback, working with volunteers, and working alongside other property teams to do the best that we can for our visitors.Skills in prioritisation and workload management to lead for the volunteer offer within the portfolio and contribute to island programming.Lead on strategic themes of Ending Unequal Access and Inspiring Millions.Skills to manage and champion teams; where you may not have technical expertise, you’ll use your coaching and mentoring skills to support staff and volunteers.A collaborative style of working with others, including Island Partners and External Stakeholders.Community, Participation & Volunteering ManagerYou will report directly into the General Manager, and be a member of the Property Leadership Team (PLT) and will manage our Community Rangers and Volunteering department with budgetary responsibilities. Your office base will be the stunning Brownsea island, located in Poole Harbour. The island is a haven for wildlife, with an array of habitats including woodland, heathland and a lagoon. Travelling to work by water is one of the perks of the job at Brownsea Island and a free boat is available for staff. There will be an expectation to spend time within BCP building community networks to support our Strategy to End Unequal Access to nature and will require regular travel to and from BCP. For more information about our property please visit www.nationaltrust.org.uk/brownsea-islandLeading a ‘population and people first’ approach and putting the voice and needs of communities at the heart of our priorities and plans – so that together we can restore more nature, increase access to nature and heritage, and inspire millions of people to take action. Increasing capacity and capability to deliver our charitable aims by embedding more collaborative and partnership ways of working. Leading for positive, inclusive and flexible volunteering experiences both on and off property. Increasing community participation by creating or co-creating opportunities for people to share time and skills- actively supporting community, partner led or independent activities. As a strong people leader you'll develop your people and volunteers to deliver great service for all our visitors. You'll play a key role in the future of Brownsea Island and the wider BCP Portfolio, driving strong performance across agreed Key Performance Indicators. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 15 February 2026Interview Date: 20/24 February 2026in line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 168289IRC168289PoolePermanent f/t (30 hrs pw)Ends: Feb 15th 97.3 mi from undefinedThis is an exciting opportunity to join the team at Bournemouth Christchurch and Poole (formerly Brownsea Island) as our Community, Participation and Volunteering Manager. As we move into our new 10-year strategy period, you’ll be at the forefront of delivering our strategy to End Unequal Access.This role will include working on weekends and bank holidays on a rota basis, along with some evening working. You will also act as one of the Islands duty managers you'll be responsible for the smooth running of the site, ensuring visitors, staff and volunteers are safe and that the visitor experience is prioritised.Brownsea Island, Poole Harbour, Poole, BH13 7EECompliance.Eligibility to Work in the UK24,773 pa

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