Job Purpose
To carry out City’s Statutory duties in connection with pest control. Provide solutions and services to eradicate insect, bird and rodent infestations in Asda’s stores, depots and Living premises. To carry out the Supervision of the Pest Control technicians within regions ensuring all works are being adhered to as in the Asda specification and Company Health & Safety policy.
Key Accountabilities
1. To represent the company in a professional manner at all times and develop a good working relationship with the IST and ASDA colleagues.
2. Oversee the eradication of pest infestation within any Asda Red Stores as published on the Weekly Pest control Report.
3. Complete quarterly Quality Review visits (QR’s) to ensure standards are being met within stores and depots and that all necessary paperwork and detailed reports are completed accurately and to the laid-down procedures.
4. In conjunction with the MTC, manage the Pest Proofing Asset Plan. This will include the compiling of detailed specifications and signing all completed works off.
5. To Supervise & support delivery of the PPM schedule within agreed timescales and to ensure all necessary paperwork is completed accurately and to the laid-down procedures.
6. Supervise all other pest proofing works, ensuring that competitive prices have been obtained and the works are implemented correctly.
7. Carry out full audits/inspections to new stores compiling detailed reports on any potential pest proofing issues.
8. To supervise, monitor and control the work, attendance and timekeeping of the Pest Mate(s) to ensure quality standards and efficiency are maintained. Specifically in respect to
9. QR inspection to Stores
10. Holiday
11. Gun Maintenance
12. Waste Control
13. Stock Application
14. Stock Control
15. Stock Storage
16. Pest Control Folder inspections
17. Personnel Protective Equipment storage / used
18. Overtime
19. Time Sheets
20. Vehicle maintenance
21. To prioritise work to achieve agreed timescales and response times.
22. To ensure all staff are aware of and understand company practices and procedures relating to Pest Control systems.
23. Carry out inspections to concessions within ASDA stores
24. To order equipment & Materials to the laid-down procedures.
25. To ensure all tools and equipment necessary to complete works are available and serviceable at all times.
26. To carry out surveys and complete reports as required by the Company.
27. Respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary
28. To be the primary contact for any operational issues and point of escalation for the teams should any issues arise
29. To complete absence management paperwork
30. To complete appraisals for Technicians within your area
31. To deliver training to the Technicians within your given area
32. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.
33. To carry out all tasks assigned within the allotted time period to the satisfaction of the company and client.
34. To be proficient in the use of written and verbal communication, report writing and recording procedures.
35. To attend training courses as and where necessary and to ensure personal job skills keep pace with technical and business developments.
36. Ensure all mandatory Evolve on-line training modules are completed.
37. To comply with the Health and Safety at Work Act and the company’s Health and Safety Policy at all times.
38. To work with company and ASDA colleagues to ensure that laid-down standards of quality are maintained at all times.
39. To represent the company in a professional and competent manner at all times and develop a good working relationships with City and ASDA colleagues.
40. To comply with any other reasonable request or instruction from the City Management Team.
People Responsibility
41. This role is responsible for managing regional PEST teams
42. To represent the company in a professional manner always and develop a good working with the technicians, Supervisors, Operations Manager and Head of Department
Knowledge Skills and Abilities
Essential
43. GCSE standard
44. PC literate
45. Experience within PEST control environment / industry
46. Good communication skills (written and verbal)
47. Helpful/professional manner
48. Customer focused
49. Self-motivated
50. A hands-on, can-do and flexible approach to your work is an essential requirement
51. You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service.
52. Compile detailed photographic reports for NPCM & DTLM’s
53. Degree of flexibility required. May be required to stay away from home.
54. Current full driving licence
Desirable
55. Degree Level
56. Field Biologist Qualified
57. Royal Society of Health Cert in Pest Control or British Pest Control Association Diploma’s Part 1 and 2.
58. Bird proofing work.
59. Fumigation services
60. Previous Supervisory Experience