Life24 Advisor £28,936.78 per annum Hybrid - based out of our Milton Keynes office, with regular travel in and around Central Bedfordshire Permanent, Full Time Ampliusis dedicated to empowering our customers to live independently. As aLife24 Advisoryoullplay a key role in making this happen.Youllassistnew customers in settling in, respond to emergency calls, assess support needs, and coordinate services to enhance their wellbeing. Salary: From April 1st, £28,936.78 per annum Contract: Full Time, Permanent Your week: 36.25 hours per week, Monday to Friday 8.45am 5:00pm Out of Hours availabilityrequiredonce in every 6 weeks Location: Hybrid based out of our Milton Keynes office, with regular travel in and around Central Bedfordshire Snapshot of Your Role Help new customers settle into the scheme and local area. Respond to emergency calls, including 24-hour response service participation. Maintain regular contact with customers and build rapport within schemes. Conduct property viewings and ensure customers understand support services. Assistcustomers in raising and monitoring property repairs. Carry out risk assessments and monthly Health & Safety compliance checks. Ensurehigh standardsof scheme presentation, cleanliness, and noticeboard updates. Maintainaccuratecustomer records and ensure contact details are up to date. Conduct equipment checks, arrange repairs, and manage stock levels. Raise safeguarding referrals andmonitorongoing cases. Liaise professionally withAmpliuspartners and external agencies. WhatWereLooking For Experience using tailored computer systems, smartphones, and tablets. Proficient in MS Office (Word, Excel, Outlook, OneDrive) and Microsoft Teams. Strong administrative skills tomaintainaccuratecustomer records. Experience working both independently and as part of a team. Ability to plan and manage workload with minimal supervision. Previousexperience in a customer-facing role. Excellent listening and problem-solving abilities. Understanding of GDPR and customer confidentiality. Flexible approach to change and new challenges. Experience of lone working in a dynamic environment. Confident using Teams for chat, meetings, collaboration, and screen sharing. A full UK driving license, access to own vehicle and willingness to travel is essential for this role. Enhanced DBS clearance isrequiredfor this role. Please read the attached Job Description before applying so you get the full scope of the role. Closing Date:Friday 10th April 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the AmpliusTalent Teamandwellbe happy toassistyou. Why joinAmplius? AtAmplius,youllbe trusted to lead, supported togrowand empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Ampliusis one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialisthousingand home ownership options.Werea team of over 1,300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.