This is an exciting opportunity to become a member of the Welsh Ambulance Service Non‑Emergency Patient Transport team delivering non‑emergency patient transport at locations in the Aneurin Bevan health board area.
There are a number of vacancies in Chepstow/Monmouth Ambulance stations although you may be required to operate out of other stations as requested.
We are looking for candidates that can deliver a high standard of professionalism and compassion when providing a transport service to meet the needs of patients and other service users. Although no formal qualifications are specified for this role, we would expect candidates to be able to demonstrate a reasonable standard of education and personal responsibility and have evidence of delivering excellent customer care. This can be a demanding job on occasion but the rewards in terms of satisfaction and personal achievement are without comparison.
Please be aware, this is a physically demanding role that involves some heavy lifting and handling in difficult and complex scenarios.
Key Responsibilities
The post holder will be required to drive an equipped NEPTS ambulance or other vehicle as necessary, and carry out non‑urgent and non‑critical, planned patient journeys usually working with a colleague but sometimes alone when dealing with patients who can walk unaided or with minimum assistance. The post holder deals with a variety of patients and conditions, most of whom will require different levels of assistance, lifting or carrying to transfer to and from the Trust vehicle. The post holder transports patients safely between their place of residence and designated treatment centres and clinics, provides where necessary appropriate care and assistance which is within the post holder’s level of training and competence, and adheres to the Trust Code of Conduct and Standards of Professional behaviour, Service Instructions and the Trust’s Standing Procedures and Policies.
Qualifications & Requirements
Shortlisted candidates will need to attend a theoretical and practical driving assessment and, if successful, will be invited to a formal interview and group discussion. The post holder must possess a valid driving licence appropriate for the vehicle, a suitable medical fitness certificate and be able to pass the required assessments. Ability to speak Welsh is desirable but not essential; Welsh and/or English speakers are equally welcome to apply.
Benefits & Working Conditions
Course start date June 2026 (location to be confirmed). The position is physically demanding and requires heavy lifting and handling. The post holder will be given training in patient care and vehicle operation as part of the induction programme.
EEO Statement
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We encourage applications from under‑represented groups, including Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
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