Social network you want to login/join with:
About the Role
As a Retail Store Manager, you are accountable for the overall store operation. You will drive store sales and profitability and deliver high operational store standards through motivating and coaching your team. You will lead your team to deliver operational processes and customer service excellence, exceeding the expectations of our customers. You will lead by example and follow the Lakeland Essence, Values, and Behaviours, and you’ll be passionate and knowledgeable about our products, leading your team to sell them with devotion and flair.
Hierarchy
Hierarchy
About You
You will need
* Previous experience as a retail manager, with strong selling and customer service skills
* Experience managing store profitability and KPIs
* Strong planning and organisational skills
* Good communication and interpersonal skills
* Ability to manage, organise, and motivate team members daily
* Ability to take ownership and make decisions
* Ability to understand and analyse sales figures
* Recruitment and interviewing experience
* Intermediate IT skills (e.g., Word and Excel)
* Previous experience training others
* Existing knowledge of Lakeland and our products
* Experience of change management
* Experience in selling through service
* Team coaching skills
About Us
Founded in the early 60s, Lakeland has maintained its strong values of quality and customer care. From selling plastic bags for home freezing from the Rayner family garage in Windermere, to over 4000 kitchen and home products today, Lakeland has grown significantly. We now send out thousands of parcels daily from our Kendal dispatch centre, with stores nationwide from Aberdeen to Exeter, and more in development.
#J-18808-Ljbffr