Administrator
Position at Mitie to support the Admin and Helpdesk function at RAF Mildenhall. Hours: 40 hours per week, Monday to Friday. Location: RAF Mildenhall, IP28 8FU.
Role Responsibilities
* Respond to incoming calls and emails, log customer requests accurately, raise reactive routines and purchase orders, monitor and close jobs, and ensure timely data input and output with relevant documentation attached.
* Provide administrative support including preparation of reports, trackers and month‑end documentation such as journals, invoicing and accruals, while maintaining asset registers, inventories and filing systems.
* Support general administration activities such as diary management, meeting coordination, minute taking, document preparation, report compilation and maintain confidentiality in all communications.
* Schedule, coordinate and monitor planned maintenance activities, including fire safety systems, minor new works, quality assurance processes and general estate requirements, ensuring works are compliant, auditable and delivered to agreed standards.
* Provide stores administration support including stock monitoring, ordering, issue logs and record maintenance, while coordinating with customers, engineers, subcontractors and internal teams.
Required Qualifications
* Proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint.
* Strong organisational and multitasking skills with excellent written and verbal communication.
* Personable, collaborative and customer‑focused, with the ability to work independently and as part of a team.
* Minimum of 1 year of administrative experience.
* Capable of achieving security clearance.
* Experience in Facilities Management or Building Services and familiarity with Maximo is desirable.
Benefits
* Monthly Staff Engagement Activities
* Access to onsite gym
* Competitive salary and benefits package.
* 25 days of holiday per year plus UK bank holidays.
* Opportunity to work in a dynamic and diverse environment with career development and training opportunities, alongside access to Mitie’s employee benefits via the Celebration Hub.
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