Position: Soft Services ManagerLocation: Bishop Auckland, GSK - Barnard CastleRole: Full Time
Offered: Upskilling, development and progression
We have a brand-new opportunity for an established and organised Soft Services Manager to join their team in Bishop Auckland, Durham!Job Overview
1. Build a strong working relationship with both internal and external customers, including subcontractors, to ensure that all services are delivered in a professional, timely manner.
2. Lead by example: health and safety, environmental and quality requirements, ensuringpliance with statutory, legislative and contractual requirements and ensuring that all work activities are conducted in a safe manner.
3. Manage and lead the Soft Services Campus teams,
4. Manage and lead the subcontractors for Soft Services,
5. Drive the development of a professional and effective operational team,
6. Develop a succession plan for all key roles within the team
7. Analyse operational performance and develop services to meet the client's needs and the contract, controlling and minimising operational, financial andmercial risk.
8. Monitor and control supplier, subcontractor and labour costs to ensure the financial targets for the site are achieved.
9. Collaborate with customers and internal stakeholders topile site-specific processes and procedures which are regularly reviewed to ensure they remain current, including but not limited to, escalation procedures, Business Continuity Plans, and Quality Management Systems.
10. Arrange, attend, chair and actively participate in internal and external meetings and/or training courses as required.
11. Perform ad hoc duties in line with capabilities to support corporate and client objectives
What we are looking for
12. Desired: Health and Safety certificate (IOSH Managing Safely or similar)
13. Proven success in an operational manufacturing environment
14. The candidate must possess exceptional customer service andmunication skills and be highly literate.
15. People management, including but not limited to recruitment and selection, disciplinaries, grievances, appraisals and performance management
16. Experience managing multidisciplined teams
17. The candidate must be organised, good at time management and prioritisation of work and be reliable, punctual and responsible.
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#4732123 - Jessica Mercel