EPR Operational Lead
The closing date is 15 June 2026
An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Operational EPR team.
This role will lead a small operational team in the operational delivery and design of pathways aligned to the Trust's EPR system.
You will act as the senior operational link to ensure appropriate engagement of current and future pathways. The role will also lead on operational preparation for EPR go live and the impact on hospital operations, such as proactively managing leave with clinical teams and reviewing activity to minimise any disruption to service delivery and operational performance.
We are looking for a candidate who can translate complex digital information into simple terms, communicate with stakeholders, and understand current IT systems, operational patient flows and performance targets.
Job responsibilities
* Lead a small operational team in operational delivery and design of pathways aligned to the Trust's EPR system.
* Act as senior operational link to ensure appropriate engagement of current and future pathways.
* Lead on operational preparation for EPR go live, manage impact on hospital operations, proactively manage leave with clinical teams and review activity to minimise disruption.
* Translate complex digital information into simple terms to support communication with all stakeholders.
* Demonstrate resilience and leadership during significant change and drive successful change management.
Qualifications
* Educated to a degree level, preferably in Management, or equivalent professional experience.
* Specialist knowledge across a range of work procedures including RTT.
* ILM Level 5 in Team Leading.
Experience
* Previous clerical experience.
* Working in an NHS/clinical environment (e.g., hospital, GP surgery, CCG).
* Supervision and development of staff.
* Operational management or sufficient experience of a service on a day-to-day basis.
* Managing administrative functions within a large complex organisation.
* Managing a change process.
* Managing contracts.
* Holding budgetary responsibility.
* Formal performance management of staff.
* Managing sickness absence and conducting performance or capability investigations.
Skills & Knowledge
* Knowledge of Trust procedures.
* Thorough understanding of NHS performance targets.
* Knowledge of patient flow.
* Ability to promote good working liaisons (staff, patients, relatives).
* Knowledge of IT databases and computer systems.
About us
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer an exceptional patient and staff experience. We offer a unique working experience in the West Midlands and we are always on the lookout for passionate people to join our award‑winning team.
The Royal Orthopaedic Hospital NHS Foundation Trust is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family‑friendly and flexible working arrangements and policies to support our people in the workplace. Flexible working requests will be considered.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities. If you have a disability and need any support with your application or require any reasonable adjustments to be implemented, please do get in touch with the Recruiting Manager for this position so that the team can support you.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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