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Customer Service Apprenticeship - Call Centre Position
Customer Service Apprenticeship - Call Centre Position
, Apply From: 05/05/2025
Learning Provider
Delivered by DERBY BUSINESS COLLEGE LIMITED
Employer
CREED FOODSERVICE LIMITED
Vacancy Description
* Communicate effectively with telesales and transport teams to resolve customer queries accurately
* Get involved with activities in the team, including supplier visits, food tasting, fundraising events, training and team meetings
* Contact priority customers to understand service quality
* Communicate with the supply chain team to understand the reasons for out-of-stock products and offer similar alternative products to customers
* Dealing with customer queries and complaints
* Administration including updating customer records and reporting
Key Details
Vacancy Title
Customer Service Apprenticeship - Call Centre Position
Employer Description
Creed is a family business established in 1972 which is ambitious with its growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh range to caterers across the country from our bases in Cheltenham, Ilkeston & High Wycombe.It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work and have been recognised as a "Sunday Times Top 100" Company.
Vacancy Location
Creed Foodservice Manners Industrial Estate Ilkeston DE7 8EF
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000318427
Key Dates
Apply From
05/05/2025
Closing Date For Applications
2025-05-16 23:59:59
Interview Begin From
Possible Start Date
2025-05-20 00:00:00
Training
Training to be Provided
You will complete the Level 2 Customer Service Practitioner Apprenticeship Standard and receive full training on the job to ensure that you're the most suitable candidate for a permanent role as a Customer Service Executive at Creed Foodservice by the end of your Apprenticeship Programme.
This will include learning about:
* Each department across the business
* Reporting systems
* Telephone Systems
* Order systems
* A day out with a Business Development Manager
* Coaching and Mentoring
Learning Provider
DERBY BUSINESS COLLEGE LIMITED
Contact Details
Immie Collins Vacancy Type:
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsNumber skills
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