About the role
The DS Smith customer service team are a dynamic and vibrant mix of professionals who focus on delivering the sales strategy, goals and performance whilst working to delight our customers by showcasing our sustainable and innovative packaging solutions - The client service team are the face of our business and our biggest ambassadors!
We have a fantastic opportunity for an experienced sales professional to join the Retail Marketing Division, part of the Speciality Cluster, as an Account Director. In this key role, you will be focused on nurturing customer relationships, driving organic sales growth, and supporting margin targets through a value-added, consultative approach.
Reporting directly into the Client Director, you will hold a pivotal position within the team, acting as a bridge between high-level strategy and daily execution. You will be instrumental in building strong internal partnerships across the Operations and Sales teams, using your commercial acumen to lead your team of Account Managers with drive and passion.
The successful candidate will be expected to manage and reinforce the strength of their direct reports, supporting individual development to ensure we provide a "best-in-class" service to our customers. As a key point of contact for our accounts, you will lead client meetings and support negotiations to ensure we are consistently delivering against our Sales KPIs and grow...