The Management Information teams main function is to design and provide data from various sources and present results against our Contractual Service of requirements (SORs). The data is communicated to KN & Team Leidos management teams on a daily, weekly, monthly and ad hoc basis. A key element of this role will be to create these daily, weekly and monthly performance reports along with interpreting data and turning it into information which will aid operations and support the business decision making
How you create impact Build Relationships with the Customer and offer excellent customer service. Build positive customer relationships and responding constructively to customer requests Internal and External
Make certain all contractual obligations are met in full
Ensure Ad-hoc reports are completed within the specified requirements and the agreed SLAs, ensuring the requestor understands limitations.
Create daily / weekly and monthly performance / MI reports for internal and external customers.
Create customer, strategic, tactical and warehouse performance packs
Create performance and volume dashboards for various reporting levels
Generate reports to support operational analysis of contractual KPI data. Analyse raw data from various sources including WMS outputs, Access Databases and Excel documents
Interpret data and summarise into set standards and templates. Define ways of recording and extracting KPI data
Streamline data gathering and create standard methods for data collection. Create high level presentations and documents
Provide data to support continuous improvement activity. Provide link into the Operational structure for all MI activity
What we would like you to bring A good level of data manipulation skill in Advanced Excel multi-functional formula and Power Point. PDFs Business Objects/ Dispatcher WMS experience an advantage
Maintain integrity of the MI process with detailed review and data cleansing to ensure all data and reports are accurate, current complete and consistent.
Previous experience in an Operational Logistics Environment (Highly Desirable)
Self-motivated excellent organisational skills and interpersonal skills
What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer a great working environment.
You will be respected and valued if you work for us and have genuine opportunities to progress and develop.
26 days holidays plus bank holidays
2 volunteering days per year
3 x Life Assurance Option if you join the KN Route2 pension scheme
A tailored personal development and training programme.
Trusted and empowered to deliver and be your best.
We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.
Enhanced Maternity/Paternity Leave
Childcare Vouchers
Cycle to work scheme
Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more)
Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation
TPBN1_UKTJ