Overview
Salary: £24,750 – £30,000 per annum. Hours: Full-time, 37.5 hours per week (Monday–Friday, with on-call duty 1 in every 9–12 weeks). Location: Manchester/Salford.
About The Role
At Serco, we work with Asylum Accommodation and Support Services to help individuals navigate the asylum process — including providing safe, temporary accommodation.
As a Maintenance Operative, you’ll play a vital role in keeping our properties safe, functional, and welcoming. You’ll carry out both reactive and planned maintenance tasks, ensuring all works meet the required standards and are completed within agreed SLA deadlines. You’ll take responsibility for the health and safety of yourself, your colleagues, and all property users during and after your work.
Key Responsibilities
* Complete repairs and maintenance tasks (planned, proactive, and reactive) to a high standard.
* Manage and purchase materials via company account card from approved suppliers only.
* Maintain company vehicles in a clean, professional condition and complete regular inspections.
* Ensure compliance with all health and safety requirements.
* Collaborate with colleagues and work independently to meet operational needs.
Working Pattern
* Monday to Friday, 7.5 hours per day between 08:00 and 18:00 (flexible to meet business needs).
On-Call & Out-of-Hours
* Participation in an out-of-hours rota (approximately 1 in every 9–12 weeks) to provide 24/7 emergency cover.
* Includes a standby allowance plus time-and-a-half for callouts.
What You’ll Need
* Previous maintenance experience in one or more trades such as joinery, plumbing, fitting, painting, and decorating.
* Strong self-motivation and the ability to manage your own workload.
* Teamwork skills to collaborate effectively when required.
* Willingness and ability to travel within the region and occasionally across the UK.
* Full UK driving licence (essential).
* Ability to pass security clearance checks.
What We Offer
* Competitive salary (rising upon evidence of trade skills).
* Up to 6% contributory pension scheme.
* Vehicle, Fuel Card and tools are all provided.
* Career opportunities across the entire AASC contract.
* Employee discounts for major retailers and leisure activities.
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
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