Odoo Accounts and Customer Support Administrator (Home Based)
Minimum 2 years Odoo experience required
Salary: A GBP 28,000 to A GBP 34,000 basic
Location: Home based, must live in Yorkshire (for occasional meetings and training)
Hours: Monday to Friday, 9:00am : 5:30pm
Aqualine Wellness is a fast:growing supplier of premium saunas, steam rooms and wellness products to domestic and commercial customers worldwide. We are looking for an experienced Odoo Accounts and Customer Support Administrator to support our sales, accounts and operations functions.
This role is ideal for someone with strong Odoo experience who enjoys variety, responsibility and working within a small, ambitious team.
Key Responsibilities
* Managing customer service and sales support enquiries via phone and email
* Processing orders accurately within Odoo and maintaining CRM and accounts records
* Raising and verifying invoices, reconciling supplier statements and supporting accounts processes
* Managing stock levels and placing supplier orders through Odoo
* Coordinating with warehouse and shipping partners to ensure smooth fulfilment
* Supporting the sales team with admin, quotations and order progression
* Updating website content (Magento), including product listings, descriptions, images and pricing
* Conducting competitor pricing and product analysis
* Creating basic blog and content updates on new products and company news
* Troubleshooting basic system and process issues
Essential Skills and Experience
* Minimum 2 years hands:on experience using Odoo (essential)
* Experience in accounts administration, sales administration or customer support
* Strong attention to detail and high level of accuracy
* Confident communicator with a professional telephone manner
* Ability to work independently and manage multiple priorities
* Proficient in Microsoft Excel and Outlook
* Experience using CRM / ERP systems
* Excellent literacy and numeracy skills
Desirable
* Experience with eCommerce platforms such as Magento, eBay or Amazon
* Experience with Linnworks or QuickBooks
* Interest in wellness, lifestyle or premium consumer products
Requirements
* Consistent employment history with evidence of reliability and commitment
* Proven experience working remotely : MUST live in Yorkshire
* Dedicated home office with reliable ethernet connection
* Exclusive commitment to Aqualine, no other roles or side businesses
* Due to financial responsibilities, references and background checks will be required
INDHS
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