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IT Support Engineer - Nottingham Law Firm
About Us
Our client, a distinguished law firm based in Nottingham, is seeking a talented IT Support Engineer to join their innovative team. With a rich history of providing exceptional legal services, they pride themselves on delivering a modern, client-focused approach while embracing cutting-edge technology to support their operations.
The Opportunity
We are looking for a proactive and skilled IT Support Engineer to provide technical expertise and ensure seamless IT operations across our Nottingham office and beyond. This role offers the chance to work in a dynamic, professional environment with opportunities for growth and development.
Key Responsibilities
* Deliver professional, approachable IT support to staff, both remotely and on-site.
* Troubleshoot and resolve hardware and software issues efficiently.
* Install and configure desktop and server systems.
* Maintain and enhance IT infrastructure to support firm-wide operations.
* Perform proactive maintenance on servers and desktops.
* Research and implement innovative technologies to improve efficiency.
* Create user guides and provide training to enhance staff IT proficiency.
* Support daily IT system management and operations.
Requirements
* Proven experience in IT support or a related technical role.
* Strong problem-solving skills and ability to handle complex technical issues.
* Familiarity with desktop/server software and hardware installation.
* Valid UK driving license and access to a vehicle (business insurance provided).
* Willingness to travel to other offices as needed.
* Excellent communication and interpersonal skills.
* Competitive salary based on experience.
* Discounted legal services for staff.
* Life assurance (3x salary).
* Income protection plan.
* Employee Assistance Programme for well-being support.
Working Hours
* Monday to Friday, 9:00 AM – 5:00 PM (35 hours per week).
Location
* Based in Nottingham, with occasional travel to other regional offices.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Law Practice
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