Job overview
Are you looking for a new challenge within a care of the elderly environment?
We have an exciting opportunity for a Patient Services Operative to join our friendly team on Cherry ward.
Cherry ward is a 28 bedded care of the elderly ward, specialising in patients with acute and chronic health conditions such as dementia, Parkinson's, diabetes and respiratory infections.
If you are looking for the opportunity to support our team with delivering high quality, safe patient care and promoting patient experience, we would love to hear from you!
If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post.
Main duties of the job
-To assist with the ward cleaning schedule and high touch areas
-Sanitise beds and participate in cleaning and remaking of these
-To ensure food standards are maintained in preparing beverages for patients and serving food and snacks.
-To assist patients in completing menus
-To participate in telephone enquires and offer guidance and support
-Assist with safely transporting patients to other areas, carry out house keeping tasks where required.
Working for our organisation
For more information about our Trust, please visit:
Our benefits
We offer a range of benefits to support our staff including:
1. Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
2. 27 days holiday rising to 33 days (depending on NHS Trust service)
3. A variety of different types of paid and unpaid leave covering emergency and planned leave
4. Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
5. NHS Car Lease scheme and Cycle to Work scheme
6. An extensive range of learning and development opportunities
7. Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Education, Qualifications and Training
Essential criteria
8. Reading and writing, plus basic numeric skills
9. Willingness to complete appropriate qualifications for work related training
Desirable criteria
10. Basic understanding of infection control
11. Knowledge of NHS and local Trust
Experience and Knowledge
Essential criteria
12. Basic IT skills
13. Able to understand and follow written and verbal instructions
Desirable criteria
14. Ability to prioritise work of self and others
Values, Drivers and motivators
Essential criteria
15. Ability to demonstrate our organisational values and behaviours
16. Listening in order to improve and respecting and valuing each other