FT Recruitment is proud to partner with a renowned, market-leading technology company seeking to expand its dynamic IT team with two key hires: a Helpdesk Analyst (1st Line) and a Desktop Analyst (2nd Line). These are exciting, office-based opportunities to join a forward-thinking, tech-focused team dedicated to delivering exceptional client service. We’re looking for individuals with a background in IT support who bring a proactive, can-do attitude and a strong commitment to customer service. To be considered, you’ll need experience handling 1st and/or 2nd line support tickets. Familiarity with ServiceNow is a plus, but not a requirement. For more information, contact the FT Recruitment Group team – we’d love to hear from you!