About the job
Salesforce CRM Manager | Hybrid London | £70,000 to 90,000 | No Sponsor Visa
Job Description:
We are seeking a dedicated and experienced Salesforce CRM Manager to oversee the performance and operation of our client's Salesforce CRM system. The ideal candidate will have a strong background in Salesforce CRM, excellent analytical skills, and the ability to effectively communicate and collaborate with various team members.
Responsibilities:
* Oversee the usage and performance of the Salesforce CRM platform within the organization
* Customize and configure Salesforce to meet the companys needs and objectives
* Train staff on how to use Salesforce and create user-friendly documentation and training materials
* Create and maintain reports and dashboards to track business metrics
* Develop and implement CRM strategies to enhance customer relationships
* Work closely with various teams to ensure Salesforce is effectively integrated with other systems
* Keep up-to-date with new Salesforce features and functionality, providing recommendations for process improvements
* Ensure data integrity by performing regular data audits and clean-up
* Manage Salesforce roles, profiles, sharing rules, workflows, and groups
* Troubleshoot and resolve Salesforce issues
Requirements:
* Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field
* 5+ years of experience in Salesforce CRM management
* Strong knowledge of Salesforce CRM features and functionalities
* Experience with Salesforce customization and configuration
* Excellent analytical and problem-solving skills
* Strong communication and interpersonal skills
* Ability to work collaboratively with cross-functional teams
* Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator) are a plus
Benefits:
* Competitive salary and benefits package
* Opportunity to work with a dynamic and innovative team
* Professional development and growth opportunities
If you are a strategic thinker with a passion for Salesforce CRM and a track record of driving successful CRM initiatives, we would love to hear from you