Job Opportunity: Full-Time Treatment Coordinator/Dental Receptionist
Location: Croxteth-8 Surgery Dental Practice
Are you an experienced Dental Receptionist, Treatment Coordinator, or Dental Nurse ready to step into a patient-focused role? We are seeking a Full-Time Treatment Coordinator/Dental Receptionist to join our friendly, professional team at our Croxteth 8-surgery dental practice.
This is a full-time role, Monday to Saturday, 35+ hours per week.
Days and working hours will be discussed at interview.
Pay is dependent on experience, and this role is ideal for a qualified dental nurse looking to transition into a Treatment Coordinator or Reception role.
Join Our Family
We are part of a growing dental group with 100+ surgeries across 35 North West dental practices. We pride ourselves on creating supportive, career-building environments where team members can grow and thrive.
About the Role
This position combines Reception and Treatment Coordination, meaning you will play a key role in both patient care and practice growth.
As a Treatment Coordinator (TCO), you will:
1. Guide patients through their treatment journey
2. Explain treatment plans clearly and confidently
3. Support patients in understanding costs and finance options
4. Help convert treatment plans into booked appointments
5. Build trust, reassure patients, and improve their overall experience
6. Work closely with clinicians to ensure smooth patient flow and continuity of care
As a Receptionist, you will:
7. Be the first point of contact for patients in person and on the phone
8. Manage appointment bookings, enquiries, and patient records
9. Ensure the front desk runs efficiently and professionally
10. Support daily operations and maintain excellent patient service
Key Responsibilities
11. Deliver outstanding front-desk and telephone service
12. Coordinate private treatment plans and patient follow-ups
13. Present finance options in a professional, patient-friendly way
14. Work closely with dentists and clinical teams
15. Support digital marketing and promote practice services
16. Maintain high standards of organisation and patient care
Ideal Candidate
17. Dental background essential (reception, nursing, or dental practice experience)
18. Previous dental reception or TCO experience preferred
19. Excellent communication and interpersonal skills
20. Confident discussing treatment and finances
21. Highly organised, adaptable, and patient-focused
22. Perfect opportunity for a dental nurse ready to step into a Treatment Coordinator role
Benefits
23. Competitive pay based on experience
24. Full training and support for nurses transitioning into TCO/reception
25. Incentives for private treatment sales
26. Modern, computerised working environment
27. Career progression across a large multi-practice dental group
28. Annual reviews and professional development opportunities
If you are motivated, professional, and passionate about delivering excellent patient care, we’d love to hear from you. Click ‘Apply’ now to join our Croxteth dental family