This role is home based with travel to our Watford office and Clients offices as needed.
Objectives:
* To provide operational and administrative support for strategic and tactical projects
* To maintain effective communication and collaboration between the teams Managers, Execs and Clients.
* To control field visit data, including implementation and updates of reporting systems, with daily, weekly, monthly & quarterly quality analysis of results from the field.
* To identify opportunities for process improvements and drive operational excellence.
The Role:
* Assist Client Service Managers with the day-to-day management and administration of projects, ensuring smooth operational delivery and providing feedback on project execution.
* Provide full administration services including reporting, data management and feedback.
* Manage all aspects of field visit data, ensuring timely updates to stakeholders.
* Collect and collate data for client meetings, providing key insights, recommendations, and analysis for Client Service Managers.
* Prepare and present client-facing reports in Excel, PowerPoint, Keynote (and Power BI), analysing trends and KPIs.
* Audit and check accuracy of field data collected through various reporting systems
* Identify and resolve data entry anomalies and areas of improvement in field data, collaborating with the Reporting Analyst and Client Service Managers.
Benefits:
* Life assurance
* 25 days annual leave + 8 bank holidays
* Buy and sell holiday
* Now pension or Stakeholders pension
* Workplace Bike Scheme
* Electric Car Scheme
* Retail discounts through Wider Wallet
* Employee Assistance Programme
* Monthly well-being allowance through Heka (Variety of well-being products and services available including gym membership)
* Private Medical and Dental insurance
Requirements:
Essential:
* Advanced Excel skills: must be confident using pivot tables, VLOOKUP, advanced formulas & data analysis. The ability to take raw data and build a visual report which yields insight.
* Strong organisational skills: ability to plan, prioritise and multitask effectively.
* Excellent attention to detail: ensuring accuracy in data management and reporting.
* Data management experience: proven experience maintaining and updating large datasets.
* Ability to analyse and interpret data: providing insights and identifying trends.
* Highly effective written and verbal communication: clear, professional client and team communication.
Desirable:
* Ability to build reporting using Power BI
* Experience with field operations or merchandising activities, knowledge of retail environments and field team dynamics.
* Experience working with data management/reporting platforms
* Presentation skills: creating reports/insights for clients in PowerPoint or Keynote.
* Experience working across different countries/cultures
* Basic project management knowledge: understanding project timelines, milestones, and deliverables.
* Knowledge of POS (Point of Sale) management
.