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Field value manager (north west)

Permanent
Repair Operations
Manager
Posted: 26 November
Offer description

Places for People, we hire People, not numbers. So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for. Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and colleagues.

So, what are you waiting for? Join a community that cares about you!

More about your role

In this role, you will build and maintain strong relationships with external stakeholders, ensuring alignment with our People and Customer Promises while providing reporting and analysis to help reduce internal spend. You will develop and monitor performance metrics and KPIs, conduct regular reviews and audits to ensure contractual compliance, and support Heads of Service and the Director of Field Operations with relevant data and best practices. You will collaborate with Procurement to provide operational insight during tendering, negotiations, and supplier onboarding, while proactively identifying and mitigating financial, operational, and reputational risks. You will promote sustainable and socially responsible practices, ensuring spend supports our social value goals, and drive continuous improvement through cost-efficiency initiatives and market insights. Additionally, you will engage closely with internal teams such as Repairs, Fleet, and Finance to understand requirements and ensure value for money across all operations.

Essential Criteria

1. Proven experience in operational spend and cost management, ideally within housing, construction, or the public sector.
2. Strong negotiation and communication skills to influence stakeholders and drive outcomes.
3. Ability to analyse data and produce actionable performance reports.
4. Experience in managing supplier performance and effectively resolving disputes.

More About you

You will have proven experience in operational spend and cost management, ideally within the housing, construction, or public sector, with strong negotiation, communication, and analytical skills to interpret data and produce meaningful performance reports. You will be confident in managing supplier performance and resolving issues effectively. Ideally, you will also bring an understanding of housing operations and regulatory frameworks, strong knowledge of trade roles and their requirements, and experience promoting sustainability, social value, and collaboration through best practice sharing.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

5. Competitive salary, with a salary review yearly
6. Pension with matched contributions up to 7%
7. Excellent holiday package – 35 days annual leave with the option to buy or sell leave
8. Cashback plan for healthcare costs – up to £500 saving per year
9. A bonus scheme for all colleagues at 2%
10. Training and development
11. Extra perks including huge discounts and offers from shops, cinemas and much more.

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