Job Title: Housing Officer
Location: West Midlands (Site-Based)
Contract: Initial 6-Month Contract
Hours: 37 hours per week
Start Date: ASAP
A Local Authority in the West Midlands is seeking a Housing Officer to support the effective management of residential housing within the community. This is an initial 6-month contract, offering an excellent opportunity for someone with experience in housing management, tenancy support, or estate services.
About the Role
You will play a key role in delivering a high-quality housing management service, ensuring tenants are supported and properties are well maintained. Acting as a main point of contact for residents, you will manage tenancy-related matters, address day-to-day housing issues, and work closely with internal teams and external partners.
Key Responsibilities
* Managing a portfolio of residential properties across the local area
* Acting as the primary point of contact for tenants
* Supporting tenancy management, including sign-ups, changes, and sustainment
* Conducting regular estate inspections and tenancy visits
* Handling anti-social behaviour cases and resolving tenant disputes
* Liaising with repairs teams, contractors, and support services
* Ensuring properties and communal areas are maintained to a high standard
* Promoting a safe, clean, and positive living environment
About You
The council is looking to hear from candidates who have:
* Experience working in housing management, tenancy support, or housing officer roles
* Strong communication and interpersonal skills
* A proactive and tenant-focused approach
* Experience dealing with anti-social behaviour and tenancy issues
* Ability to work collaboratively with internal departments and external agencies
Apply
If you have experience in housing management or tenant support and are looking for an opportunity within a Local Authority setting in the West Midlands, we would love to hear from you.
Please apply with your updated CV, or get in touch to arrange a quick conversation about the opportunity