Join Our Team as a Front Of House Leader at Pret a Manger at Gatwick Airport!
Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team!
We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.
Overview
As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You'll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly.
But that's not all – at Pret, we invest in your growth! You'll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!
Key Responsibilities:
* Lead the team by example, showing genuine care for our customers' happiness.
* Drive high standards every time, whether that’s through the quality of a coffee or the appearance of a sandwich.
* Create personalized experiences that connect with each customer on a personal level.
* Be the friendly face of Pret, inspiring your team to do the same.
* Delight customers by providing helpful answers to their questions and staying updated on our delicious offerings and exciting promotions.
* Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.
If you have previous supervisory experience and a passion for food and customer service, apply now!
We offer:
* Competitive hourly pay (£X - £Y) per hour (Inclusive of weekly mystery shopper bonus of £Z per hour)*
* Flexible Shifts
* Free meals while you’re working
* Club Pret Membership, with 50% off food and 5 free drinks a day
* Earn an extra £5 when you start to work between 3am and 5am **
* Virtual GP
* Free shoes
* Length of service reward
Career Growth Opportunities:
* Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member)
* Earn professional qualifications: we offer Apprenticeships Level 3
* Use our internal ‘Opportunity Network’ to see all available Pret roles within our shops and at our Support Centre, 75B
About Us:
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to outstanding customer experiences. We focus on quality, sustainability, and innovation, and our food is handmade daily in our shop kitchens. Anything unsold goes to charity. Our coffee is 100% organic, supporting the next generation of farmers through our Coffee Fund. We love working in a fast-paced environment, and we’re passionate about serving delicious food and drinks with a smile.
As this role is based in an airport, all successful applicants will need to apply for an airport security pass (Pret A Manger will pay for this). You must be able to provide 5 years of references, which can include employment, self-employment, unemployment (Job Centre or Benefits Offices), school/education, or agency references.
*After initial training
**Terms and conditions apply
For more information about the role, benefits, and our values, please visit our website.
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