Supplier relationship manager (trainee)
Introduction
Expressions Holidays is a specialist, luxury tour operator, in business since 1989, arranging tailor-made holidays to selected destinations in Europe and further afield.
We are looking to recruit a Supplier Relationship Manager who will be responsible for this important commercial role within our company.
This is an extremely exciting opportunity for a graduate to gain experience of the travel industry, to take ownership of projects, to work independently within a team and to contribute to the well-being of the company.
The focus of the role is on managing the relationships the company has with many international suppliers (mainly hotels, but also local transport and experience companies). There will be a mixture of commercial negotiation and a requirement for rigorous attention to detail.
The role involves:
• Supplier contract management
• Supplier database management
• Up-dating website with contract information
• Up-dating website with special offers from suppliers
• Loading costs and rates from suppliers into our reservations system
• Maintaining accurate information from suppliers such as bank account details
• Obtaining images from suppliers
• Up-dating our content management system with new images
• Creating client useful information for new suppliers
• Managing marketing contributions from suppliers
• Liaising between supplier and our sales team for contracts, rates and payment queries
Skills and requirements:
• Commercial understanding
• Desire to win and get a deal
• Perseverance
• Ability to finish a project, not to leave loose ends
• Good organisational skills
• Multi-tasking
• Eye for detail – accurate numbers and use of English
• Work with keen intelligence and accuracy
• Use logic and creativity
• Appreciate the detail but see the big picture
• Communication skills – external with international suppliers and internal
• Displaying sensitivity to cultural differences between suppliers
You will be educated to UK degree level, ideally from a Russell Group university. You should have very good Microsoft Office skills and experience. Any foreign language is an advantage (the company uses French, Italian, Spanish and German regularly).
You will be joining a team of other graduates, some from Exeter, others from other UK universities, who work across the company in holiday sales, marketing, product, admin and accounts, based in our attractive and spacious offices with parking in Exeter. Training will be provided on the job, in-house and externally.
Please note: this is a full-time, not a part-time role
Starting salary
£26,000 per annum
How to apply
If you are interested in this role then please click APPLY NOW to send your CV and a covering letter explaining why you want to work for Expressions Holidays.