Domestic Assistant Langlands Hospital Salary: £23,981.00 pro rata plus Serco benefits. Schedule: Full time 35 hours per week, between 7.30am -6.30pm. Working on a 2-week rota basis week 1 – Mon, Tues, Sat & Sun. Week 2 Wed, Thurs & Friday. Ready to impact a better future? As a Domestic Assistant in our Health and Facilities Management team, you’ll help create a safe, hygienic environment that supports patient wellbeing and enables colleagues to deliver high‑quality care. Your work will have a direct positive impact on patients, visitors, and colleagues, helping ensure a clean, safe, and welcoming space that supports the delivery of essential healthcare services every day. What you’ll do as a Domestic Assistant You’ll be entrusted to: Deliver domestic cleaning services that meet agreed Service Level Specifications. Work to hygienic standards, following quality processes and environmental audit requirements. Clean floors, surfaces, furnishings, and equipment using both manual and mechanical methods. Empty and correctly dispose of clinical and domestic waste, replacing bags as required. Maintain cleaning equipment and materials in a safe and hygienic condition, reporting any issues. Uphold high personal hygiene and infection control standards. Follow all Health and Safety, Quality, Serco, and Trust policies and procedures. Support colleagues through teamwork, flexibility, and assisting with training where needed. Does this sound like you? You’ll be a great fit for this role if you have: Experience in general cleaning and operating cleaning machinery. Knowledge of Health and Safety practices, including manual handling and fire safety. Good communication and customer‑care skills when interacting with colleagues, patients, and visitors. Flexibility, adaptability, and the ability to balance competing priorities. A willingness to complete mandatory training and continuously develop your skills. Vetting and checks: This role requires membership of the PVG Scheme, which involves a detailed check of spent and unspent convictions and other relevant information to ensure safeguarding compliance. You will also complete an Occupational Health Questionnaire so we can provide any necessary support to help you carry out your responsibilities. Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. What we offer: Salary: Competitive salaries with annual reviews Pension: Up to 6% contributory pension scheme Holidays: 25 days' annual leave plus bank holidays Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme Let’s impact a better future, together. Apply today. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.