The Opportunity
This is a great opportunity to join a Global Communications company as their Operations Manager.
Your responsibilities will include:
- Engineering Scheduling (AV diary management Planning)
- Assisting engineers while onsite
- Booking engineer travel
- Assigning engineers to projects/service calls
- Ensuring all qualifications are current/booking engineers on courses to expand their knowledge
- Finding engineering resource for jobs/projects
- Approving Engineering overtime
- Approving Engineering expenses
- Approving Engineering fuel car expenses
- RAMS
- Booking responding to service call outs
- Sending service job reports to customers
- Escalation point for customers and general customer service
- RMAs Returns
- Validating approving contractor timesheets
- Managing and responding to all support emails requests
- Assigning engineer to service calls
- Arranging install dates/scheduling with customers and any facilities requirements
- Obtaining SOW from surveying engineer
- Ensuring you have all kit equipment for project
- Organising delivery of equipment logistics
- Ensuring update of stock sheet
And all management of operations.
Based in Surrey, salary will be £50k p.a. plus pension and benefits.
Your skills and experience
The successful candidate will have Audio Visual and Video Conferencing engineering experience and management experience in this market. Ideally with in...