The opportunity
We are seeking a dedicated Training and Competence Supervisor to join our team of supervision experts, supporting our network of partner firms, advisers, and practice supervisors.
As a T&C Supervisor you will play a key part in upholding the high standards of quality and risk oversight that define the Openwork approach.
You will have the opportunity to effectively collaborate with a range of internal stakeholders and be a trusted and integral business partner. The benefits:
1. Salary - £46,000 to £60,000
2. Bonus scheme - on target bonus -10%
3. An annual car allowance of £4236
4. Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
5. Critical illness cover
6. Income protection - 1x salary
7. Death in service - 4x salary
8. 25 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days. Up to 3 working days per year of paid time to participate in volunteering activities
9. A range of other flexible benefits to include private medical insurance, dental insurance and much more.
Your responsibilities will include:
10. Deliver Supervision according to Openwork’s’ Assurance Model and Supervision Framework
11. Ensure effective oversight and engagement of Practice Supervisors where appropriate
12. Ensure risk management approach is applied in a tailored and impactful way including effective root cause analysis and remedial actions; positive and collaborative engagement with Partner Firms/Advisor; evidence of good customer outcomes being achieved through intervention
13. Uses MI/Data and critical thinking to identify patterns/root cause and focus Supervision priorities
14. Influences positive attitudes and behaviors towards conduct, competence and client outcomes across all stakeholders
15. Effectively balance commerciality and regulatory risk in the performance of role
16. Ownership of own Supervision activities planning and organizing, ensuring regulatory requirements are met and that focus is proactive to address emerging risks
What will you need to succeed?
17. Holds Level 4 Diploma qualification or committed to work towards Wealth Qualification within 18-months in role
18. Holds or committed to complete Equity Release Qualification within 12-months in role
19. Ensure own competence as a Supervisor is maintained to perform role and up to date CPD/SPS/SOS status where appropriate.
20. Evidence of strong understanding of the FCA T&C handbook and broad understanding of the wider regulatory environment
21. Evidence of creating risk and quality remediation plans suitable for root cause and achieving good client outcomes
22. The ability to take responsibility for tasks, acts quickly and decisively, handles objections convincingly
23. Strong communication skills with the ability to build lasting relationships
Why us?
We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential.
We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.